Tips & Trends

Hospitality Survival Guide

Succeeding in the hospitality industry can be a tremendous challenge. The industry is notorious for being highly competitive, time demanding, and full of unexpected surprises. Despite this, hospitality can be one of the most rewarding and engaging industries to work in.

Joshua Clifton can attest to this. He has lived and breathed hospitality from a young age and has managed all business types across the industry. Eager to share his experience and empower others, Joshua has acted as a mentor and consultant and now interviews Australia’s leading hospitality experts for his podcast.

Affectionately known as Thor, Joshua’s culmination of hospitality experience has been channelled into his new book, aptly named The Hospitality Survival Guide.

“A large part of this industry involves how you can build strong relationships with suppliers and work together for a common goal. Deciding on whom to choose to align yourself with within this industry, can be difficult and time-consuming,” Joshua says.

“My focal point is to not only support the hospitality industry and offer solutions, guidance, and strategies for success, but include supplier recommendations that I feel share the same vision.”

A finalist in the 2019 Australian Business Book Awards, The Hospitality Survival Guide covers integral topics such as: Understanding Your Customers, Conflict Resolution in a Fast-Paced Environment, and Stress Management in the Workplace, among many more.

Whether you are new to the industry or simply trying to take your business to the next level, Joshua provides all the components to establish, operate, and succeed in this highly competitive space.

“I am very proud to recently partnered with Pauls and the support and options they offer the hospitality community,” he says.

For more information, visit www.masterhost.com.au

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