Lactalis Foodservice is a leading Australian foodservice dairy supplier offering an outstanding portfolio of brands across dairy categories from milk, cheese, fresh dairy, butter and flavoured milk.

With a passion for dairy to match your passion for your business, our focus is to help your success through being a source and spark for new innovative ways to use dairy within your business – we call it everyday fresh ideas in dairy.

From individual foodservice businesses like cafes and restaurants to large scale hotel chains, health care, caterers and education facilities, we work proudly with businesses across all tiers of the industry. Our brand portfolio boasts iconic names such as Pauls Professional, Président Professionnel, Galbani Professionale, Oak, Ice Break, Tamar Valley and Vaalia.

The number one branded white* and flavoured milk in Australia^ and the number one cheese in Italy** and France^^ are all proudly produced by us, for you.

Mission Statement

Lactalis Foodservice prides itself on consistently delivering quality, functional industry tailored foods with high added value across the Australian foodservice market.

We’re an ambitious bunch and pride ourselves on continuing to develop new and exciting ways for you to implement our products into your business.

We believe in simplicity, accessibility and transparency. Our food service products have been developed to ease the day to day running of your business. Our customer service is honest, customised and always available to you.

Farm/Farmer Sustainability

Lactalis is dedicated to forming strong relationships with Australian dairy farmers, and currently sources milk from over 680 farms across Australia, with some of these partnerships longer than 20 years. 

We have an active involvement in farm business environmental programs to ensure the health of our water, land and air to ensure the ongoing sustainable growth and profitability of the Australian dairy industry.  We are active members of the steering committee of the Australian Dairy Industry Sustainability Framework.  This initiative targets an industry wide commitment to increasing prosperity for the dairy industry and communities, caring for people and animals, and minimising our environmental footprint.

Lactalis have also undertaken an on-farm pilot program using a number of Australian developed assessment tools, including DGAS (Dairy Greenhouse Gas Abatement Strategies calculator), DairySAT (Dairy Self-assessment Tool) and Fert$mart, a process of which tests farmers soil to maximise the benefits of promoting healthy soil and grass growth while using the minimum application of fertilizer.

We have an active involvement with the Australian rural community, including sponsoring numerous events such as the Nowra Show, the Hunter Holstein Show, the Taree Regional Show, the Robertson Regional Show and even the Australian Wife Carrying competition at the Singleton Show.

Internal dashboards are used to measure our key sustainability indicators are communicated to internal and external stakeholders via the Lactalis Sustainability Report.

Read our 2017 Sustainability Report
READ OUR SAFETY, HEALTH AND ENVIRONMENTAL POLICY
FIND OUR 2016 AUSTRALIAN PACKAGING COVENANT REPORT

POLICIES & ACCREDITATION

The safety, wholesomeness and nutritional value of our products are of paramount importance to Lactalis and are emphasised in the company Quality Policy. Our policy is to be in complete compliance with National and State Health Department Food Standards.

Lactalis demonstrates it’s ongoing compliance with the many requirements through certification and licensing of its operations throughout Australia. These certificates include regulatory and voluntary certifications such as ISO 22000:2005 and HACCP certification compliant to Codex Alimentarius Alinorm:97/13A.

Lactalis is also committed to maintaining a high level of corporate governance by ensuring good business practices are utilised and that all licences are kept up-to-date.

Policies

Allergen Policy
Safety, Health & Environmental Policy
Genetic Modification Policy
National Quality Policy
Privacy Policy
Australian Packaging Covenant Action plan 2011-2015

Source :

*  Dairy Australia Consolidated Market Data MAT 05.03.2017

^ Dairy Australia Consolidated Market Data MAT 05.03.2017

** IRI Fixed Weight Italy – Tot2016

^^ IRI Data – MAT 28 Feb, 2016